This website is operated by Authors Panacea UK. We take your privacy very seriously, therefore we urge you to read this policy very carefully, because it contains important information including:

  • How and why we collect, store, use and share personal data, and

  • How to contact us and supervisory authorities in the event that you have a complaint


Who we are


Authors Panacea UK (“we” or “us”) (trading as Authors Panacea UK) collect, use and are responsible or certain personal information about you. When we do so, we are regulated under the General Data Protection Regulations, which apply across the European Union (Including the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.


The personal information we collect and use


a) Personal information you provide to us


We collect the following information that you provide to us:




Phone Number


Some examples of when we collect this information include:


When creating a members account and/or purchasing with Authors Panacea UK


b) Personal information you provide about third parties


If you give us information about another person, you confirm that the other other person has appointed you to act on their behalf and agreed that you:


  • Shall consent on their behalf to the processing of their personal data

  • Shall receive any data protection notices on their behalf, and

  • Shall consent on their behalf to the transfer of their personal data abroad



Who your information may be shared with


We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

we will not share your personal information with any other third parties.



We We would like to send you information about services, offers, competitions and our business, which may be of interest to you. Such information will be sent to you via email or via post (if preferred)


We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. creating a members account or purchases, entering a competition or signing up to any newsletter we may create in the future with Authors Panacea UK). If you do opt in to receive such marketing from us, you can also opt out at any time (see “What rights do you have?” below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want, you can contact us using the details provided below.


Whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:



Phone Number (Optional)

Address (Only in some purchases)


This is to enable us to do the following:

Access and/or deliver services provided by Authors Panacea UK

We will inform you at any the point of collecting information from you, whether you are required to provide the information to us.


How long your personal information will be kept

We will hold your personal information for the following periods:

  • Name and address – to satisfy the UK tax law

  • Email – until the users account with Authors Panacea is cancelled

  • Phone number – deleted immediately (unless the user wishes to receive notifications/contact from Authors Panacea via text message or call)


These periods are no longer than necessary in each case.


Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

  • Consent

  • Legal obligation


Keeping your information secure

we have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business who may need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will will also use technological and organisation measures to keep your information secure and protected. These measures include the following:

User account access is controlled by a unique username and password, all details stored on secure servers and payment details are encrypted using SSL


We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.


Indeed, while we will use all reasonable efforts to secure your personal data, in using this website (, you acknowledge that the use of the internet is not entirely secure and this reason we cannot guarantee the security and integrity of any personal data, that are transferred from you or to you via the internet. If you have any particular concerns about your personal information, please contact us using the details below.


Transfers of your personal information out of the EEA

We will not transfer your personal information outside of the EEA at anytime


Children and the validity of consent

where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age, and whether the minor is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.


What rights do you have?

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:


  • Fair use processing of information and transparency over how we use your personal information access to your personal information and to certain other supplementary information that this privacy policy is already designed to address:

  • Require us to correct any mistakes in your information which we hold

  • Require the erasure of personal information concerning you in certain situations

  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit those data to a third party in certain situations

  • Object at any time to processing of personal information concerning you for direct marketing

  • Object to decisions being taken by automated means which produce legal efforts concerning you or similarly significantly affect you

  • Object in certain other situations to our continued processing of your personal information

  • Otherwise restrict our processing of your personal information in certain circumstances

  • Claim compensation for damages caused by our breach of any data protection laws


For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK information Commissioners Office (ICO) on individual's rights under the General Data Protection Regulations (


If you would like to exercise any of these rights please:


  • Email or write to us

  • Let us have enough information to identify you

  • Let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

  • Let us know the information to which your requests relates


From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing, including for example, unsubscribe buttons or web links. If such are offered, please note, that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.


Changes to the privacy policy


this privacy policy was published on 18/09/2020 and last updated on 25/09/2020.


We may change this privacy policy from time to time. You should check this policy ocasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:


  • By email or on the website (in clear view for all to see)



Contact us


If you have any questions about this privacy policy or for the information we hold about you, please contact us by:

Email –


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